Terms & Conditions​

All information, products, and services displayed on prairiebyshabnam.com constitute an invitation to offer. Your order for purchase constitutes your offer, which shall be subject to the terms and conditions listed below. Prairie by Shabnam reserves the right to accept or reject your offer, subject to applicable law.

To use the Prairie by Shabnam website, you must accept the following terms and conditions. Prairie by Shabnam reserves the right to add, delete, alter, or modify these terms and conditions at any time. You are advised to read these terms and conditions carefully whenever you use our website.

• Product Colours: We make every effort to display our products as accurately as possible. However, actual colours may vary depending on your monitor or device settings, and we cannot guarantee that the colours displayed on your screen will be completely accurate.
• Age Requirement: Users must be at least 18 years of age or use the website with the consent of a parent or legal guardian.
• Limitation of Liability: Prairie by Shabnam shall not be liable for indirect or consequential losses arising from the use of its website or services, to the extent permitted by applicable law. Nothing in these terms excludes liability that cannot legally be excluded.
• Order Responsibility: Prairie by Shabnam will process and manage orders in accordance with its applicable order, shipping, refund, and cancellation policies.
• Prices and Availability: Product prices and availability may change without prior notice. Any changes will be subject to applicable law and the terms applicable to your order.
• Order Cancellation: Cancellation requests may be submitted within the cancellation period specified in our cancellation policy. Please email shabnamt27@gmail.com and include your order number.
• Payment Failure: Orders may be cancelled if payment is not successfully received or verified. Customers will be notified of cancellations where appropriate.
• Incorrect Pricing or Listing Errors: Prairie by Shabnam reserves the right to review orders affected by genuine pricing or listing errors, subject to applicable law. If an order is cancelled after payment, any applicable refund will be processed in accordance with the relevant refund policy and legal requirements.
• Incorrect Delivery Details: Customers are responsible for providing complete and accurate delivery information. Additional delivery charges arising from incorrect or incomplete information may apply where permitted by applicable law and disclosed in the relevant shipping policy.
• Accurate Information: Customers must provide accurate and authentic information when placing an order. Prairie by Shabnam may verify submitted information where reasonably necessary to process orders, prevent fraud, or comply with legal obligations.
• Payment Security: Customers must use payment methods they are authorised to use. Suspected fraudulent transactions may be reviewed or cancelled in accordance with applicable law and payment-provider requirements.
• Order Complaints: Customers should report damaged, defective, missing, or incorrect products as soon as possible after delivery by contacting shabnamt27@gmail.com. Complaints and remedies will be handled according to the applicable return, refund, and replacement policy and consumer-protection laws.

For assistance, please visit prairiebyshabnam.com or contact our customer support team using the contact details published on our website.